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The Importance of Apartment Staging

Image of a beautifully decorated gourmet kitchen with flowers, an image for the blog on Apartment Staging Property Marketing.

Did you know that apartment staging can fill a vacant unit an average of 80 days faster than in a community that doesn’t have a staged apartment? Staging a home or an apartment can help prospects envision themselves living in the space, and any marketer knows that vision is tied to emotion, and emotion drives people to make decisions.

Use apartment staging to drastically shorten your vacancies and improve occupancy rates. We’ll tell you how, but first thing’s first.

What is staging?

Staging a home, or arranging it with furnishings and accents to make it appear lived-in, is a popular tactic and one that real estate agents everywhere tend to invest their time and money into. So, the logical thought is this: If staging does so much for selling homes, why can’t it do just as much for rental homes and apartments?

Why apartment staging works

Imagine walking into a unit you’re interested in renting, or seeing a virtual tour video online. The unit is empty. There is nothing in the rooms except open space and bare walls. While some managers make the mistake of thinking that open space is a blank canvas for a prospective renter to view their future, this is most often not the case. A prospective tenant may, in fact, find him or herself overwhelmed at the very thought of trying to imagine how furniture will fit and how certain things will look.

Now, imagine walking into a unit that is moderately furnished and arranged to look as though it is lightly lived in and every space has a well-designed purpose. You can see how beds fit in the bedrooms, get a feel for the living room space and how well your stuff will “go,” and you’ll even get a feel for color palettes.

This is because apartment staging does two things:

  1. Helps prospective renters see all that is possible in the space
  2. Allows the presentation of certain features while minimizing other features that aren’t as desirable

Want to get units rented quickly?

We’ve got a strategy for apartment staging that works every time. Here’s how to do it right:

  1. Find the Space. It may not be economical to bring in a staging crew and materials for every vacant unit. In these cases, try to reserve one unit for the purpose of staging. Many managers use the staged unit as the office if there is not an actual office space on the property. Either way, you can always look into writing a staged unit off as a marketing expense.
  2. Rent. If you have the ability to stage individual units, renting furniture may be your best bet. This way, you have a great design for the exact amount of time you need it. As an added bonus, many rental stores deliver.
  3. Invest. If, on the other hand, you’re looking for a long-term solution, remember that you don’t have to buy brand new, brand name furnishings. Lightly used and well taken care of items will definitely suffice. So, keep your eye on Craigslist and any area Buy-Sell-Trade Facebook pages where people tend to list some very affordable furnishings and designs.
  4. Mind the Color. To get the most from staging, you need to pay attention to color schemes and trends. Just because you are getting a couch from Craigslist and chairs from the newspaper doesn’t mean you can just throw whatever into the space and produce a hodge podge layout. The power of staging is in the ability to make a unit look like the best version of itself.
  5. Watch for Details. Throw pillows, window coverings, art work, and a small number of knickknacks should all be on your list. But, again, don’t go broke over the details. Some of the best stores for highly desirable home décor that won’t break the bank include Home Goods, Marshalls, TJ Maxx, and Ross.

Rather leave it to the pros? We love staging, and we love getting the properties under our management to maximum occupancy even more. Contact us today to see how we can work together. Call 817-295-5959 or email us at info@classamgmt.com.

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Marketing to Different Generations to Optimize Success

Image of six people representing various generations for the blog post Generation Marketing Tips.

In the dynamic field of property management, understanding and effectively marketing to different generations is essential to attracting and retaining tenants. Each generation has unique preferences, lifestyles, and priorities, influencing their choices when it comes to rental properties. By implementing generation-specific marketing approaches, property managers can optimize their success in attracting and catering to tenants from various age groups.

Understand the Generational Landscape

Start by familiarizing yourself with the characteristics and preferences of different generations. From the tech-savvy Gen Z to the independent-minded Millennials to the career-driven Gen X and the seasoned Baby Boomers, each generation has distinct values, expectations, and communication preferences. Understanding these nuances will enable property managers to customize their marketing efforts accordingly.

Tailor Messaging and Communication Channels

Craft targeted messaging that appeals to each generational segment. Use language and imagery that resonate with the specific values and aspirations of each generation. Consider using different communication channels to reach different age groups, such as social media platforms for younger generations and traditional media outlets for older generations.

Embrace Technology

Leverage technology to attract younger generations and showcase your properties effectively. Utilize virtual tours, high-quality images, and engaging video content to provide an immersive experience for tech-savvy renters. Consider implementing online rental applications, digital lease signing, and convenient payment portals to cater to the preferences of digitally native generations.

Highlight Amenities and Features

Different generations prioritize different amenities and features. Customize your marketing materials to emphasize the selling features that resonate with each age group, and remember to stage your model apartment for marketing materials and tours. Highlight communal spaces, fitness centers, and social activities for younger generations, while emphasizing convenience, accessibility, and peaceful environments for older generations.

Foster a Sense of Community

Creating a strong sense of community is crucial to attracting and retaining tenants of all generations. Emphasize the social aspects of your properties by showcasing common areas, highlighting community events, and promoting opportunities for social interaction. Encourage tenants to engage with one another and create a welcoming environment for all.

Prioritize Sustainability and Energy Efficiency

With increasing environmental consciousness, sustainability and energy efficiency are important considerations for many tenants, regardless of generation. Highlight eco-friendly features such as energy-efficient appliances, recycling programs, and green spaces. Positioning your property as environmentally responsible can attract a wide range of tenants.

Offer Flexible Lease Options

Recognize that different generations may have varied needs and preferences when it comes to lease terms. Consider offering flexible lease options such as shorter-term leases or month-to-month arrangements to cater to the lifestyle choices and mobility requirements of younger generations. Meanwhile, offering longer-term leases may appeal to more established and settled tenants.

Leverage Testimonials and Reviews

Positive reviews and testimonials from tenants of different generations can significantly influence the decision-making process for prospective renters. Encourage satisfied tenants to share their experiences and feedback online or through testimonials. Display these testimonials on your website and social media channels to build credibility and trust among prospective tenants.

Continuously Adapt and Evolve

The preferences and expectations of generations evolve over time, so it’s crucial to stay informed and adapt your marketing strategies accordingly. Regularly reassess your approach, conduct market research, and stay updated on demographic trends to ensure your property management practices remain relevant and appealing to different generations.

Generation marketing is a powerful strategy for property managers looking to attract and engage tenants from different age groups successfully. Implementing generation-specific approaches will position your properties as desirable choices, ensuring long-term success in the competitive property management landscape.

Need more ideas or a company to take it all off your shoulders? That’s what we’re here for. Contact us today. Call 817-295-5959 or email us at info@classamgmt.com

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Reputation Management: The Why’s and How’s

Reputation Management: The Why’s and How’s

Reputation Management is the monitoring and maintenance of an individual’s or business’s brand. When we think of brands, we often believe brands such as Coke, Nike, and McDonald’s need ongoing management. The truth, however, is that reputation management is something that should be a top priority for every business, including the business of property management.

Why property managers should prioritize reputation management

Attracting the right tenants means projecting the right message in the marketplace. It also means ensuring the feedback and reviews from existing tenants are favorable, reinforcing the brand. 

Online reviews heavily impact apartments. Potential tenants, more often than not, begin their search for an apartment online. The high volume of searches means reputation management needs far more attention than many property managers tend to give to it.

How to monitor reviews and brand reputation

Reviews can impact a property’s success. If you’re new to reputation management, here are some tips for ensuring the ongoing health of your brand:

  • Set up Google alerts. You can input multiple keywords, including the exact name of the property as well as variations. When someone uses any keywords you identify to create any type of post online, Google will notify you.
  • Search regularly. Even if you have automatic alerts, you need to be aware of what’s on the web. Create a list of common review sites, then visit them at least once a month.
  • Respond to reviews. Yes, you need to respond to reviews. Your quick and effective responses will keep bad reviews from getting worse and encourage positive posts. 

The reviews of your property directly impact your brand reputation. Need help monitoring and growing your property’s reputation? If so, it’s time to call Class A Management. 

Manage your reputation with Class A Management

Reputation management is just one part of the comprehensive management services offered by our experienced team. Contact us to discuss improving your property’s reputation to attract and keep your ideal tenants. 

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How Online Videos Can Increase Occupancy Rate

How Online Videos Can Increase Occupancy Rate

Rental property video tours are highly undervalued. In reality, they’re the workhorse of around-the-clock marketing plans that can create buzz about your property and make it the hottest place to live in your town, boosting your occupancy rate. 

Don’t have any videos of your property doing all the work for you? Here are three reasons why that’s a mistake.

1. Visual appeal

A bulleted list of amenities can appeal to some rental property shoppers, but a video tour or simple slide show is far more persuasive. If a picture is worth a thousand words, a video adds much more value to someone who can see inside their new home.

2. Timely

Prospective tenants can get much more information from a three-minute video tour than by reading through a lengthy list of amenities. Their eyes can see details that your words might not describe as well, and it’s a quick way to give them all the information they need about your property while respecting the value of their time.

3. Searchable

Search engines love videos. If you’re not using video tours of your properties, you’re missing out on a lot of exposure. Link to your videos from articles, social media posts, and a YouTube channel to cast the widest possible net for new renters. It’s important to promote your videos properly to maximize your audience.

Videos are popular online because they’re engaging and convey a lot of information. They’re a real estate sales tool that works just the same for rental properties. If your property’s video shows up near the top perspective tenant searches, that keeps your property top-of-mind and occupancy rates high.

Boost  your occupancy rate with Class A Management

Creating visually appealing images and videos to promote your investment property is essential to attracting tenants. Class A Management can help you create videos and other marketing tools to attract tenants, then provide excellent property management services to keep them. 

Learn more about our comprehensive services. 

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Market Your Property on a Shoestring With 8 Free Options

Market your property on a shoestring budget

Multifamily is one industry that is especially dependent upon integrated marketing. But, it doesn’t have to be a budget-busting endeavor. Use technology to market your property at little to no cost with the following productivity-boosting tools:

  1. Websites used to cost big bucks. But these days, WordPress offers free themes that are easy to set up and maintain. Plug photos and text into your chosen template, and your site is ready to go. (Pro tip: Using a pro to build a professional WordPress site means less time and effort on your part, and doesn’t have to be budget-busting.) 
  2. Set up a free Twitter account and send short-and-sweet messages to your target audience(s). Build your profile carefully, and customize with great pictures of your properties. Follow industry leaders like Multifamily Housing News and connections in your local community. Use hashtags that include the name of your city to keep your message circulating locally.
  3. Post photos on Instagram, but link your account to Facebook so it automatically posts to both social media accounts. Use photos that build your brand message: highlighting your property, staff, and the “day in the life” type photos.
  4. If a picture is worth a thousand words, just imagine how valuable great videos can be. Create video tours of your property, post them on your YouTube channel, and watch your foot traffic increase exponentially. You can even make your videos with a cell phone; just make sure they’re good quality and to the point.
  5. Establish a Facebook presence to capture the local who will look for your property there, but don’t expect a lot of reach unless you’re willing to pay to promote your posts. Facebook has become an ad-based platform, so as free promotional tools go, you need an account; but don’t lean on it too heavily for messaging.
  6. 1-2-3 Press. Write great press releases about property improvements and promotions. Tag your property name and city, and publish to a site like 1-2-3 Press for some extra publicity.
  7. Mail Chimp. Use a free online email platform to communicate with as many as 2,000 recipients. Mail Chimp is one that has a full, free library of customizable themes. With a one-click unsubscribe link in every e-mail, using the service will keep you within the letter of the law that prevents spam.
  8. Volunteer. Have your staff organize a team of volunteers to build a Habitat for Humanity home, or run a race to raise funds for a charitable cause. Volunteerism is the total package: free publicity, relationship-building, and branding, all in one.

The take-away from this list is that it doesn’t have to cost a lot to get your market your property to the best tenants. Instead of being great options, these tools are essential to your marketing mix, and to your bottom line.

The professionals at Class A Management know marketing. It’s our passion. Let us go to work for you and your property. Call us today at 817-295-5959 or send us an email to info@classamanagement.com.