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Infographic: Multifamily Disaster Recovery Guide

Class A Management Disaster Guide

Emergency planning and disaster recovery may be one of the most important, laborious, and stressful must-dos for any property owner. After all, this planning isn’t only for one person or one family. It’s for multiple families…multiple lives. And, as a Texas-based property management company, we at Class A Management know just how big that job can be.

The good news is that you have resources. There are easy to understand and follow steps, like those found in the infographic below from FEMA, the American Red Cross, and Property Management Insider, which you can use to draft and implement a comprehensive plan for your property:

Emergency Disaster Guide
Disaster Guide

Can we help you with the emergency planning and disaster recovery for your property? Contact us today to get started. Call us at 817-295-5959 or send us an email to info@classamgmt.com.

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5 Considerations in Setting the Perfect Rent Rate

Increase in Multifamily Vacancy Rates

What should my rent rate be? It’s a question asked often by multifamily property owners, especially those just breaking into the game for the first time. Of course, you want to price it so that you achieve the greatest amount of profit; but it has to be done strategically so as not to price you out of the market.

Here are 5 considerations that will help you achieve that delicate balance between a rent rate that is too high or too low:

  1. Location—We all know location is everything. This is especially true when it comes to pricing. People are simply willing to pay a bit more to get a home with proximity to the places they frequent. This typically includes metropolitan areas, such as downtown areas, as well as restaurant rows and shopping.
  2. Competition—What is your competition like and what do they charge? Now, remember, that you must have comparable properties to use this as a guide, but using those that are, in your same area, is a good way to determine ranges. This, of course, applies only if the property you’re comparing to is well-occupied. (If it’s not, then there’s something wrong and it is no standard by which to do business.)
  3. Property condition—Ask yourself honestly: are people going to think you’re crazy for asking the price you’re considering given the condition of the property? If it’s an older property without much in the way of modern aesthetics, then you likely don’t have as much invested and can offer a more modest price. If, on the other hand, it’s a new property or all the upgrades have been made to compete with nicer complexes in the area, asking a higher price is expected.
  4. Amenities and extras—Tenants will also often be willing to pay more for amenities. This is especially true of Wi-Fi services, pools, and fitness rooms or gym memberships. Consider what you have to offer in comparison with the competition. Similar amenities = similar pricing structure, all else being the same.
  5. Utilities—Are you an all-bills-paid property? If so, then charging a bit more than comparable properties that do not offer such a perk is perfectly acceptable, all else being the same.

Need some additional help making sure your property is priced for achieving total occupancy? Call the professionals at Class A Management today. You can reach us at 817-295-5959 or by email at info@classamgmt.com.

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Investing in Rental Property: The Price of Ignoring Multifamily Property Repairs

Image of water damage to drywall that can lead to big problems when investing in rental property.

Investing in rental property isn’t a one-and-done proposition. Ignoring rental property repairs and maintenance can lead to bigger, more expensive repair problems down the road.

What are the penalties from ignoring those seemingly small-ish repairs around the multifamily property? What about the not-so-small ones that have grown over time because you thought they could stand to be put off just a bit longer? You may be surprised at just how big the price tag can become.

10 Tasks to Protect Your Portfolio When Investing in Rental Property

Here are 10 common small-ticket tasks that can turn into major repair issues if ignored when investing in rental property:

  1. Smoke detector testing and replacement. Apartment fires can be dangerous and devastating, but working smoke detectors can limit risk to residents and property. Schedule monthly smoke detector inspections to test, replace batteries with every time change, and replace detectors every 10 years. A small investment like this can save you and your residents lots of heartache and loss with just one early detection.
  2. Water leak repairs. One leaky faucet might not seem like a big deal, but water is the enemy of any man-made structure. Water leaks can cause thousands of dollars in damage in short order, so encourage tenants to report any leaks quickly, and make repairs a maintenance priority. Watch water meters for unusual spikes in usage, and consider that a sign you’ve got a leak to find.
  3. Water heater maintenance. Traditional water heaters last about 10 years, but their lifespan can be cut short by hard water deposits and improper temperature settings. Schedule an annual water heater maintenance flush to prolong the life of heating elements and delay water heater replacement that can easily run $1,000-3,000.
  4. Regular HVAC system checks. Reduce service calls and maximize the life of HVAC systems by providing routine inspections and cleaning for your rental properties. Your residents will be comfortable year-round, and your bottom line will thank you. Remind residents to change air handler filters every 30 days.
  5. Pipe freeze protection. Enlist residents to help maintain inside temperatures above 55 degrees when there’s a freeze warning, and make sure external spigots and exposed pipes are wrapped to prevent catastrophic freeze damage.
  6. Garbage disposal usage tips. Provide residents with tips on what can go into a garbage disposal, and what can’t. Encourage them to call as soon as there’s trouble, to avoid major water damage from a backed up disposal that prevents a dishwasher from draining.
  7. Toilet tips and quick maintenance. A running toilet tank due to an improper flange seal can send water bills skyrocketing. In addition, tenants and unsupervised children tend to flush things that can damage your sewage and septic systems, so offer tips to renters to keep their toilets functioning properly. Address any running tanks or leaks with the same urgency you would a leaky pipe.
  8. Electrical problem prevention. Local building codes usually require ground-fault circuit interruptor (GFCI) outlets within a certain proximity to water, so make sure when investing in rental property that your electrical systems are protected. Go the extra mile by providing light bulbs for tenants, to control energy usage and wattage and avoid overheated bulbs.
  9. Pest management. Sign up for regular pest control treatments to avoid costly infestations. Enforce strict trash management policies, and hire a pest management service to maintain rodent bait stations near dumpsters and other areas where rodents travel. Insect and rodent damage can quickly make investing in rental property a high-dollar venture, so prevention is key.
  10. Drywall repairs and replacement. Add a thorough drywall damage inspection to your make-ready checklist to ensure that walls are in good repair. While small holes can be patched, sometimes it’s better to replace sections of drywall, especially in wet areas where a leak or other water damage has compromised the integrity of your wall structure.

An Ounce of Prevention Goes a Long Way

When investing in rental property, preventive maintenance tasks can seem tedious, but can pay dividends. Deferred maintenance and shortcuts can lead to bigger problems later, including damage to your property’s reputation and resale value.

Want to reduce the likelihood of unexpected financial surprises like these? Get the responsive and attentive care your tenants and property deserve from the professionals at Class A Management.

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Marketing Multifamily Properties with Instagram

 

First it was Facebook, then it was Twitter, then came Pinterest, and now it’s Instagram. If you’re not a fan of social media and are having a hard time wrapping your brain around the need to learn yet another networking site, this is a good place to start. Here, you’ll gain some understanding of what it is, how it’s used, and how it will help your property management efforts when used correctly.

What Is It?

Instagram is known to pros as the back-office network. There’s no “poking” or chatting. There’s not an endless feed of suggested pages or advertisements. There is a strict adherence to protected feeds that only feature images posted by people, business, or brands in your connections. In fact, when you first view the “feed,” it may look a bit boring. It’s this bareness, however, that is attracting many users over the advertising frenzy that has become Facebook.

Instagram is where brands allow customers and end users to see their more personal sides. It’s the behind-the-scenes stuff we weren’t always able to see before, and it’s allowing businesses to connect with customers in a whole new way. For instance, if you visit the profile page for Real Simple magazine, you’ll get a sneak peek through photos at what goes into making the magazine. From behind-the-scenes at photo shoots to inside the cubicles of the writers and staff, there’s a different side unveiled.

How Can I Use It?

The power in Instagram is in this ability to connect businesses with audiences in a whole new, less-salesy way. And, property management companies are doing it successfully, too. Here are just a few of the ways you can make it work for your property:

  • Show off the property—First and foremost, show off the property. Get cool angles of the archways and foliage, spring colors in the gardens as they begin to bloom, and even pics of the staff as they go about taking care of the tenants and property.
  • Boast about the neighborhood—Show off the area in which you’re located by promoting local businesses. Take pics of street signs and neons that are markers for the neighborhood. Promote places to shop and the best places to eat (including pics of plated food!).
  • Offer discounts and promotions—You don’t have to worry about being salesy with this one; prospects and tenants will thank you for it. Take a cool pic of a flyer with a discount for new and existing tenants. Offer referral discounts as well.
  • Talk about events and opportunities—Having a community BBQ? Take pics and post!
  • Promote community work— Participating in a Habitat for Humanity program? Talk it up through images of your work on Instagram and get noticed.
  • Give apartment related tips—Making some repairs? Document the process with Instagram pics that will help tenants in attending to their own units when needed. You can also highlight a new amenity or offering this way, like parking lot expansion or a new pool.
  • Highlight the happy tenants—Of course, when you have their approval, there is little else that will go as far to prove the credibility of an apartment complex like happy tenants. Show them off.

Still thinking you might prefer some help when it comes to connecting on social media? Our professionals can handle it all. Contact us today at 817-295-5959 or by email to info@classamgmt.com.

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Is One Real Estate Investment Property Enough?

Multifamily real estate investment

As investors and advisors to investors, many conversations typically include the proverbial warning about putting all your eggs in one basket. Words of caution related to the dangers of an undiversified portfolio are more than familiar to us. What we may not be so familiar with, however, is the level of recommended diversification and, more pertinent to our topic, the number of real estate investments a portfolio should contain.

In other words, is one real estate investment enough in this asset class to add the right amount of diversification and achieve the potential benefits?

The answer: it all depends on your answers to the following questions:

  1. Why am I investing?
  2. What are my expected returns?
  3. What do I plan to do with the interest (monthly income stream or re-invested)?
  4. How long do I expect to be invested?
  5. Do I plan to have a property management company involved by going with more than one property?

So, if you’ve answered that you’re investing because you desire a long-term investment with a monthly income stream coming directly to your pocket with plans to make your living off that stream of cash, then a multi-property investment may be the perfect option for you, given you have the upfront investment. If, on the other hand, real estate makes you nervous, you want to earn a steady 4 percent interest over just the next five years in order to put toward a child’s college tuition, a multi-property investment is not likely the most reasonable option for your particular needs and desires.

Wondering what’s best for you and your investment? The professionals at Class A Management understand not only overall portfolio diversification, but also the intrinsic ups and downs of every real estate transaction. Let us help you get the most from your investment decisions by making the right ones from the very beginning. Call us at 817-295-5959 or send us an email to info@classamgmt.com.